Mac sound problems and how to solve them

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If you have upgraded your Mac computer to the latest version of the macOS operating system, it is possible that you may face some problems with the sounds, whether in the device’s speakers themselves, or headphones or external speakers connected to the device, if you encounter this problem, you can try One of the solutions that we will mention in this article.

Here are 4 of the most prominent audio problems on a Mac and how to solve them:

1- The sound does not work on a Mac computer:

If you recently upgraded the operating system in a Mac computer, and you discovered that the sound does not work in all cases, whether in the device’s speakers itself, or the headphones or external speakers connected to the device, do not worry, you can solve this problem through the following steps:

  • Click the “Apple” menu.
  • From the pop-up menu that appears, press the (System Preferences) option.
  • In the new window that appears, click on the (Sound) option.
  • Combine the Output tab. You will see options for selecting the audio device.
  • Select (Internal Speakers).
  • You can also increase the volume under the volume bar option at the bottom, and make sure (mute) is unchecked.
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Once finished, you will find that the sound is working normally from the device’s internal speakers, and if you are facing an audio problem with the external speakers or headphones, you must choose the name of the speakers connected to your computer under the Output menu itself.

2- The problem of cutting off the sound from the computer:

If you notice that the sound on your Mac computer is working intermittently without your interference, then this means that there is something wrong with how the computer uses random access memory (RAM).

First, make sure that this problem is not related to an application in your computer, by playing different audio files and connecting external headphones or speakers. If you are still experiencing the same problem, it is time to reset the PRAM memory that macOS uses to recover the settings. Basic Mac computer and connected devices through the following steps:

  • Turn off the computer unlock password before starting.
  • Shut down your Mac computer, then restart it again.
  • Before the black loading screen appears, press and hold Option + Command + P + R at the same time.
  • Keep pressing these four keys until you hear the second startup sound if you are using an old Mac computer, or until you see the Apple logo appear and disappear a second time if you are using a modern Mac computer.
  • Once you hear the startup sound or the Apple logo for the second time, you can release your fingers from the four keys and allow the computer to boot normally.
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Note: Bear in mind that resetting PRAM might also change some other settings in addition to restarting the audio so you may need to spend some time reconfiguring the system preferences to reset any of the settings you previously customized.

3- The problem of sound not working in Safari browser:

If the problem is only in the absence of sound when playing a video or audio file in Safari while it works normally in other browsers, such as: Chrome, then you must do the following steps to solve the problem:

  • Click the “Apple” menu.
  • From the pop-up menu that appears, press the (System Preferences) option.
  • In the new window that appears, click on the option (sound).
  • Combine the Output tab. You will see options for selecting the audio device.
  • If one of those options is SoundFlower or something unusual similar, that’s a sign that macOS may be using the wrong audio output.
  • Switch the output to internal speakers or any external amplifier on the list.

Note: Depending on your setting, you may find that this sound problem occurs every time you restart your Mac computer, to permanently stop this problem you must uninstall the SoundFlower plugin from the computer.

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4- Problem of hearing strange sounds:

If you’ve heard random cracking, or other annoying noises coming from your speakers since the macOS update, to solve this problem check the external speaker cable and try it on another device, such as: the smartphone to make sure the problem isn’t the cable.

If the problem is with macOS, follow these steps:

  • Open the Output window as shown in the previous steps.
  • Click on the “Sound Effect” tab.
  • Within the options that appear, toggle the button next to (Play Feedback When Volume is Changed) to Off.

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